Today, I had my wisdom teeth removed. I was nervous, as I'm rather squeamish, and I made little effort to hide that. It was surgery, after all. However, everytime I've been to Dr. Arango's office, I've been greated with cleanliness, a great staff, and a brilliant doctor. Today, they did not let me down. I got checked in, and went back to the op room, and met two kind-hearted women who talked with me about art and music and travel, things to take away my obvious anxiety. I remain highy greatful of to them for their awareness. When Dr. Arango, came in, he looked fresh, alert, and ready to perform. He too, was calm in spite of my anxiety, and, like a good leader and a true professional, he ushered us all into the thick of it. He told me once more what he was going to do, ans then told me about the meds he would have me take, out of concern for my surgical needs AND my pain tolerance. Oh, rhe compassion! After that, I remember him taking my arm gently to set me up for surgery, and then I was in a wheelchair, with my hat and jacket on, waiting for my friend to arrive and pick me up. Post surgery, in no time at all. During the wait, the staff stayed with me, while I started crying, why, I didnt know. No one gave me a hard time, but they did give me some tissues. Dr. Arango came to check on me and say goodbye, and I realized I was crying because all the pain I'd suffered over the past few weeks from my wisdom teeth, was gone. So when I saw Dr. Arango, I reached for him to hug him, to thank him for his patience, his tenderness, his professionalism, and his time mixed with great bed-side manner. He came in for the hug I offered, and I was glad for it because my mouth was full of gauze, and an eloquent and robust "thank you," was beyond me in that moment. In short, Dr. Arango is a top-tier surgeon, and a people person with deep awareness of customer service, psychology, and human compassion. If you're in need of an oral surgeon, this is who I recommend. Lastly, don't be fooled by his youth, I dare say it's a sign of his high intellect and drive, and with that, I gave hi my full trust. Dr. Arango and staff, thank you all so much for such a great experience of professionalism and tenderness. 10's across the board. --Dev Gonz.
